On today’s episode, we are live from Dallas interviewing our client, Jason Treu. (Excuse the background noise from the Sheraton lobby!) Jason helps successful leaders overcome management and career challenges within their organizations.
- What are the most common pain points you find with your clients?
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- Most of it stems from early childhood trauma.
- These traumas are holding them back.
- Jason helps them change learned behaviors from childhood that are no longer serving his clients.
- How can managers deal with employee issues that may be personal?
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- You have to get to know people personally to help with their work performance.
- No one can truly separate work and personal.
- Conversations about what people really want are important, too.
- How possible is it for people to overcome traumas that happened during their early, formative years?
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- You can do it quickly. Most things are just a slight shift.
- People have be willing to change.
- One person Jason helped was having sales issues, but it turned out to be a deeper reason of shame about her voice. He helped her overcome this, which turned her sales around!
- What is the balance between being vulnerable and oversharing?
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- You have to understand the moment and the people you are sharing with.
- People have to earn the right to hear your story.
- You don’t have to have it all figured out.
- Find like minded people in your life who you can relate to. That way you don’t have to explain the whole backstory.
- What are some examples of questions a manager could ask to open up potential blocks?
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- If you are leading, you have to be vulnerable with the people you are leading.
- Take advantage of ways to be honest about finances, etc.
- When you meet new people, be honest that you expect performance at a high level but that mistakes are okay.
- Encourage people to share their ideas before you share yours.
- Cards Against Mundanity helps people open up and get to know each other as people. It creates psychological safety.
- You have to create the culture in the company.
- Psychological safety causes people to be more emotionally invested and work harder.
- People want to show up and be seen.
- How can managers show their staff that they are seen?
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- You have to work on yourself first.
- You can’t deal with tough questions if you can’t deal with your own stuff.
- Everyone wants to be vulnerable, but only if someone else goes first. The leader has to go first to show they care.
- Walk around the office every day for 15 minutes and chat with people about their lives. This shows people you care.
- What are some things leaders can do to work on themselves?
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- Masterminds
- Coaches
- Internal self audit
- Therapy
- You have to dig down and figure out what’s happening inside of you and what you need.
- If you don’t deal with your issues, you will have blind spots. Your fears will manipulate what’s going on.
- Leaders who have done the work won’t allow people who are manipulative and toxic in their environment.
- Tell us about Cards Against Mundanity
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- Jason was seeking to understand how anyone can create a “Google” workplace.
- Studies have shown that asking certain questions can cause immediate friendship and bonding.
- Psychological safety is the only thing they found across every high performing team at Google.
- Card Against Mundanity creates this same vulnerability which leads to psychological safety.
- With the card asking the question, people are more comfortable than when another person asks you something.
- Are there any questions that people refuse to answer?
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- The only person who refused ended up quitting shortly after.
- People tend to want to be vulnerable because the average person doesn’t have anyone in their lives who they can share with.
- Loneliness is higher than ever and climbing (40%).
- Loneliness goes hand in hand with fear and can cause people to lash out.
- People’s personal lives are part of their work
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- You need to learn about people’s lives and goals.
- Helping employees through the process of moving forward personally and professionally is what leads to success in business.
- Unhappy employees can affect your company’s productivity.
- People want to feel fulfilled in their work.
- Psychological safety can help people feel fulfilled.
- People make what they spend, so no matter what they have, they always feel like they need more.
- A lot of times outside success doesn’t mean people feel fulfilled inside. Even billionaires want more if they aren’t happy and fulfilled.
- Modern workplace
- Great leaders are self aware
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- Your blind spots as a leader cascade into the business.
- Your business is always being held back by you.
- What type of help do you need as a business owner?
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- You have to find people who can help with your business and with you emotionally.
- Most coaches are too focused on the external.
- The internal hurdles are what is really stopping your success.
- Some people need a therapist, but a lot of people can just use a coach who can point out internal barriers quickly so they can be addressed.
- Coaching can be faster than therapy if you don’t need long term help.
- The main reason people work hard?
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- They don’t want to disappoint the other person.
- They care about the leader.
- This is why psychological safety creates harder working employees.
Resources Mentioned:
Jason Treu
Cards Against Mundanity
Arthur Aaron study on making fast friends
Creating Disney Magic Podcast